We curate each box with care, but due to limited-edition items and small-batch sourcing, some products may occasionally be substituted with an equally beautiful alternative of equal or greater value. If any item needs to be replaced, you'll be notified before your order ships.

Dispatch timing depends on the order type. Ready-to-gift boxes and most AI Gift Concierge orders are dispatched within 5 to 7 business days. Gifts that need specially sourced items may take a little longer. Delivery time after dispatch depends on the carrier and destination. Need it urgently? Reach out and we'll do our best to make it happen.

Some of our gift boxes may include edible treats such as cookies, chocolates, or other snacks. These items may have been prepared in facilities that also process nuts, dairy, gluten, or other allergens. Please review ingredients carefully before gifting.